Something went wrong fingerprint windows 11. Re-Install the Fingerprint Driver in Windows 11.
Something went wrong fingerprint windows 11 " Dec 21, 2018 · windows 10 fingerprint reader something went wrong Jun 26, 2024 · There were two of them, but the main one seemed to be 2024-06 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5039302). Step 3. Primarily because "before" the biometric request tended to get out of sync resulting in "something went wrong" errors. We would like to show you a description here but the site won’t allow us. restart services), but still nothing. This is a personal computer and should not have anyone other than myself to be able to make changes to it. 1. Emojis Explained. It has been working fine for a while with no issues, but just recently every Apr 30, 2020 · I have a Lenovo Ideapad flex 15 . The fingerprint login was working well before I got some windows update and manufacture drivers update. Jan 1, 2023 · 1. Delete Existing Fingerprint Data (. I kept entering the wrong PIN, and when I tried to change it, something went wrong. If you need to fix the Windows Update Something went wrong Windows 11/10 error, check out the potential resolutions below. Mar 10, 2022 · Windows Update drivers are never enough. 4) Click Get started and follow the on-screen instructions to add your fingerprint again. 0. Then delete the folder named NGC. Tips: Ensure your device’s fingerprint reader is clean and dry. Mar 31, 2023 · Reset the fingerprint sensor: You can try resetting the fingerprint sensor to its default settings. If the Windows 11 fingerprint not working issue persists even after some initial checks, it is time to move on to some real troubleshooting. Reset Facial Recognition and/or Fingerprint Options Press Windows key + I to open Settings. Steps: Jul 11, 2023 · Step 2. Jan 23, 2021 · I went to the settings to set up it again, and the windows showed me the following message: Each time I try to set up the fingerprint reader, I get the same above message. Restart your device to see if that fixes the problem. My current OS build is . For further information: Make older programs compatible with this version of Windows [The article holds good for Windows 10 Technical Preview] Hope this information is helpful. 2. Only the password worked. Expand "Biometric devices" or "Fingerprint devices". Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. " This is true for the options for the fingerprint scanner and PIN as well. Windows Hello face or fingerprint recognition may not work if biometric drivers are turned off to reduce power consumption. This appears after i follow these steps to solve my previous problem, freeze taskbar. Unable to create Windows Hello PIN – This is when Windows doesn’t recognize the PIN due to insufficient permissions for the NGC folder or due to Here's how to Fix "Sorry, something went wrong. Let me know how it goes. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10. kapilarya. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. 32. Try doing Reset PC Keep my files from windows and check if it works. In fact, everything I’ve read states that you can’t get them to work in Linux. While there check for the latest Biometrics, Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. Check for updates for your device’s drivers Jul 29, 2024 · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. Upon a recent reset where I cleaned the drive, Windows Hello fingerprint no longer works; although the Power button is fine. i have used another finger for now and all seems to be working but I can add back my index finger due to the similarity bug. Oct 3, 2021 · I tried following the solutions from Microsoft Office Support (for reference, it was to 1. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. Hi, I'm experiencing the same issue with my Inspiron 7430 2-in-1 device. OK, sure. Type C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC and hit the Enter key. After your computer restarts, check if Windows Hello is working. There are no current updates for my laptop (I am using Windows 11), and when I try to go through Device Manager to update any biometrics, biometrics doesn't pop up even when I select 'show hidden devices'. May 15, 2024 · So far, nothing I have tried has made any difference. Then click on "Sign-in Options". I've double-checked all the settings and also restarted my Windows Biometric Services, but the problem persists. ; Go to the General tab and select the current certificates if there are multiple certificates, and then select View Certificate. I'll be happy to help you out today. OS build 22000. restart services Aug 14, 2023 · Windows 11. Oct 6, 2024 · Select Windows biometric services from the left column. It states, 'This option currently unavailable' and along with 'Something went wrong. ProblemsWhen I enter my PIN, it says something went wrong and PIN are not available with error It is hard to tell why this could be happening. Click Accounts and select Sign-In options. com/fix-fingerprint-login-not-workin I actually prefer the way it works today. I'm Greg, an installation specialist and 9 year Windows MVP here to help you. Here’s a step-by-step guide to help you through:. Check if there are any Windows updates pending on your PC, you can follow this article to Update Windows 10 and check if this fixes your issue. Expand the Biometric devices category, and then right-click the Windows Hello Face Software Device driver and select Uninstall device. After deleting . Also, according to Microsoft, you can see: Apr 26, 2019 · Hi Chayon. Read steps at https://www. Fix 4: Delete Biometric Data via Settings. ; Right-click on the issuing CA server and select Properties. Reboot your PC if I have a two year old Dell Inspiron 5515 with upgraded Windows 11 Home 64bit. Start the service Windows BioMetric Service again. Sep 8, 2023 · I have a two year old Dell Inspiron 5515 with Windows 11 Home 64bit. Sometimes it helps to try again Jul 22, 2023 · When you reinstalled the fingerprint reader driver, did you download and install it from the manufacturer's website? If not, If you need help finding the driver, please hold down Windows + R keys, type in msinfo32. This is a clean install on a new laptop. 100 của Windows 11 đã được phát hành trong chương trình nội bộ Windows Insider vào ngày 22 tháng 7 vừa qua, đi kèm với Teams trên thanh tác vụ cùng một số thay đổi khác. Try these steps: Check Windows Hello settings: Go to Settings > Accounts > Sign-in options and ensure that "Fingerprint recognition" is turned on. disable and re-enable the fingerprint scanner. Read detailed guide at https://www. 100 got launched to insiders. Installed on 7/31/2021 . It worked perfectly when I bought the laptop. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Tuy nhiên, bản dựng này đang bị một số người dùng đánh giá là thường xuyên xuất hiện lỗi Something went wrong trên Windows Hello ở màn Apr 8, 2023 · Windows 11 Pro - Fresh installation with all updates (10. My desktop has two login options 1. Avoiding Scams. When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. 6) Stop Windows Biometric Services 7) Press Windows + R again 8) Enter: C:\Windows\System32\WinBioDatabase\ 9) Delete all files in this directory (assuming you are the only user) 10) Reboot system 11) Go to Windows > Settings > Accounts > Sign-in Options (again) 12) Set up PIN 13) Set up Fingerprint again. dat files. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Aug 5, 2024 · To fix Something went wrong when setting up fingerprint on Windows 10, there are 3 simple steps that will work for sure. e. It asks me to touch the fingerprint sensor. Restart your PC and try to add a Windows Hello PIN again. There can be many reasons for the feature failing to work. If after updating the fingerprint driver on your PC or laptop, you are still facing the Windows Hello fingerprint recognition not working in Windows 11 issue, you can try reinstalling the driver. Dec 19, 2018 · Method 1: Check for Windows updates. Aug 19, 2022 · “Something went wrong and your PIN isn’t available (status: 0xc000006d)” is another variation of Malware infection, system file corruption, and permission errors can disrupt the PIN login option in Windows. 18901. Login With the Account Password If you have set up a Microsoft user account or local user account, you can use it to log in with a password. Try again later'. fingerprint 2. So I went to use my PIN instead. Jun 28, 2024 · This tutorial will show you how to remove the Windows Hello PIN sign-in option from your account in Windows 11. We weren't able to setup your pin, You can try again or skip this step and setup a pin later). Caution : The WinBio database stores all registered biometric information such as fingerprints, facial recognition data, etc. iPhone Help. 2261. I understand the issue you have, nothing to worry I am here to help, may I know the make and model of the PC you are using we actually need to download the fingerprint driver from your manufacturers website. pin I put the computer to "sleep" earlier today and now A. Yesterday, I ran into a problem while trying to set a new PIN for my laptop. " It gives me the option to retry, which I did many times. Reply Jul 12, 2024 · I have tried to enable fingerprint recognition on my Win 11 Home PC. Though we figured out, when putting in the PIN it will give a message (i dont recall which message exactly) something about needing to make a new one. Method 2. I click on "i forgot my pin" and nothing happens. If you are using Windows 10 Professional, you can follow the steps below and check if the appropriate settings are enabled. 1413Gigabyte Z790 Auros Elite AX i7-12700KFNexiGo N930W Windows Hello CameraMouse Camera CM02 Windows Hello Aug 13, 2024 · Fix 2: Prevent Windows From Turning Off Biometric Devices. Apr 9, 2020 · Open the Run dialog box by pressing the Windows key and the R key together. The facial recognition option shows unavailable. 460. " Underneath there is an exclamation mark with "something went wrong. It says that something went wrong and your PIN isn't available (code Feb 5, 2025 · (Something went wrong. Aug 17, 2019 · I just bought a Specter x360 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Feb 7, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. When I tried to log back in, it said I had to use the PIN. Try again later". Experience Windows Feature Experience Pack 421. Aug 18, 2023 · I cannot set the fingerprint recognition for login. Open the Services program, and Nov 23, 2023 · 1. Re-imaged it using a USB I created using the Dell Recovery OS tool, and now the fingerprint sensor refuses to enroll fingerprints. ) Re-Add Your Fingerprint. Threats include any threat of violence, or harm to another. Aug 8, 2021 · *uninstall biometric driver from device manager *open group policy editor >> computer configuration>>Administrative Templates>> Windows Components>>Biometrics>> Allow the use of biometrics( set enabled)>> Allow users to log on using biometrics ( set enabled) Aug 19, 2023 · Look for the Windows Biometric Service. Reboot your computer. Don't touch the "Connected to whatever domain" setting. Feb 14, 2023 · Restart your Windows 11 PC or laptop. Here are the steps: 1. Press Ctrl+Alt+Del to get to where I can restart my computer. Free Movie Streaming. the Fingerprint option allows me to set up but when I touch the fingerprint scanner it says "Something Went Wrong". Once I had logged in I decided to remove my fingerprint and add a new one, and that's when the real problem started. disable and re-enable the fingerprint scanner, 2. 5. Close Windows Hello" error when registering fingerprint to use Windows Hello on Windows 10. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. B. Enable "Turn on convenience PIN sign-in" using Group Policy. Once complete, try rebooting your system and log in with your fingerprint. Steps to Fix Windows Hello Fingerprint Error This option is currently Unavailable Something Went Wrong Try Again Later on Windows 10Step 1) Check Fingerprint Oct 20, 2021 · Something Went Wrong - Windows 11. Jan 21, 2025 · dear everyone, I used to sign in to my asus laptop through fingerprint on my windows 11. When I go to register my print, I get the error: Apr 16, 2024 · This issue can occur on Windows 11 and 10. I tried to go to control panel to change my administrator account to an standard account and I can't click YES for control panel to make changes to device. ” Jul 9, 2022 · Fix "Close Windows Hello And Then Try Going Through The Setup Again" Fingerprint Scanner Error. But somehow, after few updates later, I can't use windows hello to sign in. Aug 2, 2021 · PS: Problem persists since Windows 10. The laptop says, "Something happened, and your PIN isn't I haven’t managed to get the fingerprint reader on a T480/T480s/X1CG6 to work in Linux. Jun 19, 2023 · Harassment is any behavior intended to disturb or upset a person or group of people. check power management settings, 4. Mar 13, 2024 · Stop Windows Biometrics Service. Check the fingerprint reader in Device Manager . You can try manually setting stricter permissions on this folder to prevent Windows from deleting or corrupting the PIN: Open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC. Facebook Help. com/windows-hello-not-working-in-wi Completely unrelated my I tried to place a . Change your PIN. Apr 17, 2024 · Click on Remove. Oct 9, 2023 · Hey everyone, this is my first time asking for help here. How To Fix Windows 11 Fingerprint Not Working. Feb 3, 2022 · I am having the same issue, but when I tried to delete the Ncg folder it said I wasn't approved to delete it. Jun 11, 2023 · If you're experiencing inconsistent "something went wrong" errors when trying to use your fingerprint to log in to your HP Spectre X360 Laptop, there are a few troubleshooting steps you can try. If you can't proceed to next method. Kindly reset your Windows update components first: Aug 15, 2015 · Select Windows 7/8 in the list of Operating systems. Jul 31, 2022 · Windows Hello Fingerprint (something went wrong) and PIN issues (Win11) Sometimes when I wake my laptop from sleep my fingerprint fails to work and doesnt give me a err code (as seen in the 1st image) so then I would go to type in my pin and it spits out an err code for the pin and asks me to reset it. But something was wrong with that as well so I had to reset my pin before I could log in. Fix 3. ; Now follow the instructions on the screen to complete the process. Please close Windows Hello and try again. The situation is still the same. Every machine recieved a Windows update and none of the facial recognition or fingerprint worked. My PC is HP 340S G7 Notebook PC. Now, these things seem solved. When you attempt to configure your fingerprint reader, your computer m Mar 24, 2019 · Hi Shahid. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. Jan 24, 2025 · Windows Hello has been repeatedly giving me problems when logging in to my laptop and using saved passwords for autofills. This video will show you how to fix, if Fingerprint login not working in Windows 11. 100 . Here are steps for fixing Windows Hello: 1) First try the fixes here: Dec 9, 2024 · The Intel graphics and neural processing unit (NPU) driver and Dell Trusted Device (DTD) experience a compatibility issue with Windows 11 24H2 on a computer with an Intel 14th generation processor. Version 21H2 . If this folder is corrupted, it may cause login problems. Each time it takes me back to the "something went wrong" or "skip for now", which takes me back to my computer's lock screen and makes me go through the whole process again. Sometimes, the use of clearing existing biometric data may help in solving the problems associated with fingerprint registration. Find the one with date you recognized you register the fingerprint. Still not sure why Windows Hello, doesn't work under 24H2 as did under 23H2. Nov 4, 2024 · 3) Select Windows Hello Fingerprint and click Remove. If you can't sign in using fingerprint recognition, sign in with a PIN or password instead, and then re-register your fingerprints. ChatGPT. I do apologize for the inconvenience, let me help you sort things out. The same thing with Windows Hello fingerprint recognition and PIN. Something went wrong We weren’t able to set up your PIN. Oct 31, 2024 · BackgroundI'm used to logging in with a fingerprint on Win 11, but today it started to ask for a PIN [1]. Jul 24, 2024 · You may see Something went wrong and your PIN isn’t available (code:0xd0000225) because of an issue in the Windows security setting, malware infection, or corruption in the ACL, and NGC folder Tips for Surface Laptop Go and Fingerprint recognition (Windows Hello) Some Surface Laptop Go models have a Fingerprint Power Button, so you can sign in to your Windows 11 PC using Fingerprint recognition (Windows Hello). Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. Then share a screenshot of the System Information window. My name is Bernard a Windows fan like you. Harassment is any behavior intended to disturb or upset a person or group of people. I went to my Windows account and added a new sign in option for Windows Hello. If resetting your Windows Hello Fingerprint is not working, there might be something wrong with your PIN. Then, follow the wizard to create a new account. Type Services and select it from the list of results. It wants the pin and only the pin. I reboot and use fingerprint. 8, A05. I tried searching for updates (using windows update) but it doesn't work. exe and hit enter. Press `Win + X` and select "Device Manager". Then open Explorer and navigate to the following path. If you are experiencing the reported problem on computers that have been set up for an organization (e. Feb 20, 2024 · When I went to log onto my computer last night my fingerprint sensor said, sorry something went wrong. May 9, 2024 · To fix Something went wrong, Try again later error during Windows Hello setup, roll back Fingerprint driver, and delete the files inside the NGC folder. Fingerprint and PIN are no longer greyed out. Try again later" I have tried this with a "TEC TE-FPA3 Mini USB Fingerprint Reader". Oct 2, 2024 · In their infinite wisdom HP decided not to support Windows 11 on this device, so there are no further driver updates. Oct 7, 2024 · Windows Hello Fingerprint Setup Issue after initial swipe = "Sorry, something went wrong. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. In fact, trying different things to get these fingerprint readers to work breaks Linux. If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the version upgrade process, Windows Hello may fail to perform. hey i personally like this feature of windows having fingerprint scanner like phone but my scanner when i start set up finger print then i touch the scanner so it says sorry something went wrong i have uploaded screenshot u can also check and i also have… Sep 3, 2022 · Fingerprint Logon is not enabled for domain accounts: If you cannot login with Fingerprint to domain account, then enable Biometrics on Windows joined to a Domain. Getting the latest driver Jul 27, 2021 · Bản build 22000. build 22000. Didn't change anything even after restarting. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. The option to add a finger or remove the fingerprint are greyed out and not clickable. See A above C. I have done so multiple times but the message is always the same. I have tried other methods from windows community members such as going into device manager to update my driver. Try again later. On this location, there will GUID. Jul 24, 2024 · Something went wrong and your PIN isn’t available (code:0x80090027). Launch the Settings app (Win + I) Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. If nothing works, you must check whether some underlying hardware or software issue made the fingerprint not working on Windows 11. Locate Fingerprint or Facial Recognition options and click Remove under them. Oct 4, 2023 · Microsoft is dropping major clues that Windows 11 25H2 is happening; The latest Build 27823 in the Canary Channel makes it easier to the PC’s specs in Windows 11; The latest KB5053657 for Windows 11 versions 22H2 and 23H2 finally improves multilingual text rending; Google Drive is now supported on Windows 11 on ARM Jun 5, 2024 · 1. I tried updating all the drivers but nothing works out. Why is my Windows Update saying something went wrong? Sep 24, 2020 · Since Windows 10 Update 1607 came out, Windows no longer accepts Windows Hello to work on the domain level due to security issues. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. I've gone through Device Manager to Biometric devices, and the latest driver for Goodix Moc Fingerprint is installed. If you’ve previously attempted to set up your fingerprint and it didn’t work, try deleting any existing fingerprint data and then set it up again. If not, just delete all DAT files. You'll need to set up a PIN as part Mar 20, 2024 · Windows Hello not working on Windows 11 – In this case, the fingerprint sensor stops working due to disabled PIN login, an outdated biometrics driver, or missing/malfunctioning biometrics device. dat files in C:\Windows\System32\WinBioDatabase. Close Windows Hello Error is due to your scanner device is of 2 Update your drivers from the PC maker's Support Downloads webpage for your exact model. Sep 12, 2023 · Solution: Option 1 (For those with admin rights) We have a solution that requires admin rights but has helped many users. Fig. Everything about it used to work perfectly until a few days ago. Make sure it’s running and have set it’s Startup type to Automatic. Windows Hello is a more personal, more secure way to get instant access to your Windows 11 devices using a PIN, facial recognition, or fingerprint. #Fingureprint #security Hi all, I recently reinstalled Windows 11 on my Inspiron 7430 2-in-1 using a USB boot device I created using the Dell Recovery OS tool because I was foolishly trying to get the Waves MaxxAudio processing to stop processing the built-in speaker audio (turning it off in MyDell still causes the audio to sound weird, and you hear it if you capture Desktop audio in OBS or use the loopback feature Feb 6, 2024 · This has just started happening to me after I installed the latest 31 Jan 24 update version : 20. Now, I can't use my PIN, and I can't remember my password either. Upon a recent reset, where I cleaned the drive, Windows Hello fingerprint no longer works; although the Power button is fi Mar 30, 2022 · Hi and thanks for reaching out. My Windows specs are: Edition: Windows 11 Home Fingerprint recognition functionality can occasionally cease to operate on Windows 11. Jan 15, 2025 · How to identify the issue. Thanks! Nov 20, 2024 · The NGC folder is where Windows Hello stores PIN information. Edition Windows 11 Pro . More fixes here. Reset Fingerprint Data. Disconnect that. after these updates, this option gets "sorry something went wrong" message and won't let me go through to set up fingerprint. Follow the on-screen prompts to complete the uninstallation. PNG file format screenshot of the problem yet it states that something went wrong. I click ok and it closes the box and nothign changes, Set Up is still there and no PIN has been set. Now my finger scanner doesn't work. And the windows biometric popup somehow decided to hide behind some other window. This isn’t just a Windows 11 issue, by the way. Sep 23, 2021 · Also Read: How to Get Windows Hello On Any Computer Running Windows 10 Till now, the fourth Windows 11 Insider Preview i. I touch the sensor. Oct 17, 2022 · This may solve the Windows Hello Fingerprint recognition suddenly not working issue in Windows 11. 4. Try again later" message but there a Aug 8, 2024 · If all the above ways fail to solve the “something went wrong Windows Hello” issue, you can create and switch to a new user account. . 22621 Build 22621)HAL 10. Delete your fingerprint, and register it again in Windows Hello settings. I reupdated the Goodix driver, as well as BIOS and some more drivers, all from the manufacturer (MSI) web site or Windows update. Dec 5, 2021 · Something went wrong and your PIN isn t available. Close. So, I guess the problem is not because of the update to Windows 11. These are the steps i did before making my way here: 1. " This is after multiple computer restarts, and upgrading my computer to windows 11. Upon a recent reset, Windows Hello fingerprint no longer works; although the Power button is fine. I tried following the solutions from Microsoft Office Support: 1. I set the BIOS for "recommended". Here are steps for fixing Windows Hello: 1) First try the fixes here: Apr 10, 2024 · It sounds like your fingerprint settings might be tied to a specific security policy or recent update. Now it displays a "currently unavailable" and "Something went wrong. Double-click the driver file to install the driver and follow the onscreen instructions. Feb 6, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Add the PIN, then the Dec 29, 2017 · 1. I does not recognize my pin. 7. Update your drivers: Ensure that you have the latest drivers installed for the fingerprint reader and other relevant components. Bottom Line. Apr 8, 2023 · When expanded, Windows Hello says 'Something went wrong. It tells me I have to use my pin. If it's still greyed out, then make sure "convenience PIN sign-in" is enabled. Windows user like you. Next: remove this option in the Fingerprint section of Windows Hello. Click Start. When I click on the "Get started" Dec 1, 2021 · Hello, I have updated my laptop to windows 11, and after a few weeks, I can not use my PIN, fingerprint, or even windows hello. Windows Hello for Business must now be set up for domain access. Open the Certificate Authority snap-in. Method 2: Local group policy settings. Method 2: Using Group policy settings if you have Windows 10 Pro installed. Now delete all the contents in the NGC folder; Restart the PC and then add PIN in Windows Settings. In Windows, search for and open Sign-in options. Jan 4, 2025 · 2. When I upgraded to a new laptop I thought it would change but i'm having the same problem. However, I get several errors: "Fingerprint recognition (Windows Hello) This Option is currently unavailable" When I click on this message, it displays "Something went wrong. Update all the available updates on the device and then reboot the device you are using. Dec 5, 2023 · I have recently updated to windows 11. Then it said "Something went wrong and your PIN isn't available (code: 0xd0000225). Jun 28, 2024 · Hi Tanvi, I followed the steps you provided to resolve the issue with my fingerprint scanner, but unfortunately, it still isn't working. check for updates for the fingerprint scanner. 3. Update drivers: Visit Samsung's support site to ensure your fingerprint scanner drivers are up Aug 19, 2022 · Windows Hello for Business, Something went wrong. Just go to Settings > Accounts and click Add account. One reason for the “This option is currently unavailable” message could be problems with the Biometric driver Jan 20, 2024 · I have searched for solutions and attempted uninstalling the fingerprint device and restarting my device but the login option continues not to work. This is a tedious process and I would have rather kept Windows Hello but whenever I go to sign-in options it says "Something went wrong. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. If Windows Hello doesn’t work, you may get the message “something went wrong. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Learn more?* htt We would like to show you a description here but the site won’t allow us. 3. If needed, re-register your fingerprints, making sure to capture different angles of your finger. Disable the Fingerprint Scanner and Re-enable the Fingerprint Scanner - Tried. The link below is a good reference on everything that needs to be done to set your domain and forest up for Windows Hello for Business: learn Ask any questions about Windows and get help here! For issues unrelated to Windows, use r/TechSupport Apr 8, 2021 · This Tutorial Helps to Fix Windows Hello Fingerprint This option is Currently Unavailable Something Went Wrong Try Again#FixWindowsHellowFingerPrint#ThisOpt May 14, 2024 · The fingerprint scanner on your Windows 11 may not be compatible and that can be fixed by checking the Biometric Devices in Windows Settings. So no, dumping Windows for Linux does not work for OP’s situation. Feb 26, 2022 · Make sure the Windows and HP support assistant updates are up to date. 4. Re-Install the Fingerprint Driver in Windows 11. The key setting is the "Work or School Account" with the colorful windows logo by it. However, it presents different issues like Windows Hello not working, Go back not working, widgets not workin Mar 1, 2023 · Sorry for my bad searching skill, After some minutes jumping around over internet, I found the answer. Click OK. Nov 21, 2022 · 6. Dec 28, 2024 · I click next and it indicates "something went wrong, we weren't able to set up your PIN. Find the fingerprint reader device, right-click and select "Update driver". Nov 23, 2024 · When attempting to set the PIN I make it as far as entering the pin I want. check for updates for the fingerprint scanner, 3. May 4, 2023 · I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. g. Open folder location in file explorer: C:\Windows\System32\WinBioDatabase\. After this, check to see if you can set up Windows Hello Nov 2, 2023 · @Woody Chiu at RASI Apologies for the delayed response, researched on your ask and also check with my team on this, if the user performed a non-destructive reset of their PIN, then their fingerprint registration was probably preserved, you could try a destructive reset by running certutil -deletehellocontainer from a standard command prompt and rebooting the machine and verify if it helps to Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to log into my laptop. Oct 4, 2023 · Getting the Close Windows Hello and then try going through the setup again error? Update Windows or the biometric drivers, or change BIOS. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. Mar 13, 2022 · My laptop has a fingerprint sensor, and Windows recognizes it as a Windows Hello-compatible device. Select "Search automatically for updated driver software". Oct 12, 2022 · recently we had the same issue in our company. Once uninstalled, reboot your computer to see if the Windows 11 he May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). for all users. Or force your computer to power down and then restart. dat files and readding my fingerprint, the files are automagically restored, to the ones known before (Windows Hello once again says that something went wrong cause it already knows this Apr 12, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. Sep 6, 2023 · I have a two year old Dell Inspiron 5515 running Windows 11 Home 64bit. Jul 25, 2022 · Hi pratik- I'm Kevin B. Jan 29, 2024 · About a year ago, I updated my computer and lost the ability to use my fingerprint or facial recognition to log in. I re-installed the same windows the other day, but after so, I wasn't able to set the same finger in windows hello since the system keeps receiving the msg that 'that fingerprint has already been set up on another account'. So there you are! You have a list of four quickest methods to consider if the fingerprint sensor is not working in Windows 11. Apr 16, 2024 · Try again later". Right-click on it, and then select “ Start” from the list that appears. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. While you are enrolling your fingerprint, enroll as many fingerprint areas as possible, and avoid repeatedly enrolling the same area of your fingerprint, in order for the enrolled fingerprint image to be consistent with the image read by your computer when you press your finger against the fingerprint sensor. Delete the WinBioDatabase Cache. Windows Hello Fingerprint-This Option Is Currently Unavailable. Now, every time I try to set up a fingerprint for Windows Hello, the following sequence of events occur: 1. 9 Ways to Fix Windows Hello Fingerprint Recognition Stop the service called Windows BioMetric Service (WbioSrvc) 2. Sep 27, 2022 · If you’re on Windows 11 and you’re suddenly unable to use the Windows Hello functionality anymore as you’re seeing the ‘Something went wrong‘ error, you should be able to resolve the issue by using Device Manager to temporarily uninstall Windows Hello’s biometric driver in order to force your OS to install a fresh version. Sep 30, 2024 · I just bought a lenovo ideapad slim 3 today, but when I try to set up Windows Hello Face and Fingerprint, it says "This option is currently unavailable", and "Something went wrong-- try again later" Below, it says "Windows Hello is preventing some options from being shown" I've troubleshooted my device, and I have the latest Windows update. Settings says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Reinstall the Drivers of the Fingerprint Scanner - My fingerprint scanner device name is Goodix MOC Fingerprint, using the latest driver 3. Jul 24, 2024 · TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. I tried removing Windows Hello, but it now wants me to sign into my microsoft email each and every time instead. (it will be slow) Dec 28, 2019 · I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. If you're having trouble signing in with your fingerprint, here are a couple of things to try: For the Fingerprint Power Button This video will show you how to fix Windows Hello not working in Windows 11. lsvvydmnlnjmhrkdtqxcqkeqobyfxwvzgfvmaxytuzzbxokperilzevcsfxwfzauxbpbxeoile